Terms of Service

Welcome to Spartera! Please read these Terms of Service ("Terms") carefully, as they govern your access to and use of our website, platform, and services.

1. Acceptance of Terms

By accessing or using Spartera's website (spartera.com, marketplace.spartera.com, app.spartera.com) and services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

2. Description of Services

Spartera operates a digital marketplace that connects sellers of data with buyers seeking analytics. Sellers can connect, prepare, and price analytics. Buyers can purchase statistics, visualizations, and reports on-demand. Spartera also sells credits that buyers use to process analytics on the platform. Processing of analytics takes place in the sellers' infrastructure/cloud environment.

3. User Accounts

• Account Creation: User accounts are created and governed by Google and Microsoft Single Sign-On. Spartera does not have its own registration form/process.
• User Responsibilities: You are responsible for maintaining the security of your Google/Microsoft account and for all activities that occur under your account.

4. User-Generated Content

Users can submit reviews of purchased insights. By posting reviews, you agree to comply with standard e-commerce marketplace rules.

5. User Conduct

You agree to use Spartera's services in accordance with all applicable laws and regulations. You shall not:

• Engage in any unlawful or fraudulent activity.
• Violate the rights of others.
• Interfere with the operation of our services.
• Attempt to gain unauthorized access to our systems or other users' accounts.
• Engage in any activity that is harmful, abusive, or objectionable, as determined by Spartera.

6. Transactions and Credits

• Transactions: Spartera uses Stripe as its payment processor for all transactions.
• Fees: Spartera charges fees in the form of credits, which are required to process analytics on the platform. Spartera pays sellers from these credit fees.
• Subscriptions: Customers can purchase credits in the following ways:
  • Ala carte
  • Bundled (with discounts)
  • Subscriptions (with discounts)
• Subscription Cancellation: Customers may cancel subscriptions at any time. However, previously purchased credits are non-refundable.
• Credit Terms: All credit purchases are final. No refunds will be provided. Credits expire one (1) year from the date of purchase. Subscriptions renew credits but do not rollover expired credits.
• Refund Policy: Spartera does not offer any refunds. All sales are final.

7. Intellectual Property

• Spartera's Intellectual Property: Spartera owns all rights, title, and interest in and to its website, logo, name, slogan, backend AI/engineering processes, and other intellectual property.
• User Rights: Buyers of analytics are granted a license to use the purchased insights in their reports, websites, communications, and other materials, as they see fit.

8. Data and Privacy

Spartera's collection, use, and disclosure of user data are described in our Privacy Policy. We currently share data with Google Analytics and Stripe. No personal buyer data is shared with sellers; only anonymous, aggregated data is shared. We protect user data by leveraging state-of-the-art cloud technologies and best practices for data security in Google Cloud Platform. We use localStorage and session cookies.

9. Liability and Disclaimers

• Limitation of Liability: To the fullest extent permitted by law, Spartera shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including, but not limited to, loss of profits, data, or use, arising out of or in connection with your use of our services.
• Disclaimer of Warranties: Spartera provides its services "as is" and "as available" without any warranties of any kind, express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Specifically, Spartera does not take responsibility for the factual accuracies, representations, or content of the analytics provided by sellers on the platform. Spartera relies on customer reviews and contact to moderate content, similar to how other marketplaces like iStock and Shutterstock operate.
• Third-Party Links: Our website may contain links to third-party websites. Spartera is not responsible for the content or practices of those websites.

10. Termination

Spartera may terminate your account under the following circumstances:

• Upon your request.
• For violation of these Terms.
• For engaging in bad behavior, attempting to hack our systems, or other similar reasons, as determined by Spartera.

Upon termination, you will lose access to our services, and your data may be deleted. Spartera may also alert authorities if warranted.

11. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the Commonwealth of Virginia. Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. If arbitration is unsuccessful, litigation may be pursued in a court of competent jurisdiction in Virginia.

12. Miscellaneous

Spartera may modify these Terms at any time by posting the updated Terms on our website. Your continued use of our services after the effective date of the updated Terms constitutes your acceptance of the updated Terms.